20191130_165300.jpg

Our Staff of Professional Caregivers

Certified Experts at Your Service

sbs-cert-hseldercare.jpg
Case Manager

Case Managers conduct home safety and patient assessments.  They provide oversight to our caregiving staff and work with families to design the client's plan of care. Case Managers are experienced care leaders that work to ensure clients receive the highest quality of care.

Calendar
Scheduler

Our schedulers review each clients profile in detail. They match each client with a caregiver(s) that is best suited for optimal care. 

Nurse with Patient
Caregiver

Our caregivers provide attentive, compassionate and loving care to our clients. They are trustworthy and professional individuals that connect with their clients' needs. Regular training keep our caregivers current and knowledgeable about various aspects of care.

Our Hiring Process

pexels-fotografierende-1194775.jpg
Step 1

All staff completes a screening process before being hired. This process includes an initial review of credentials and experience, phone screening, skills test, two positive business references, a background check, sex offender clearance, police report, and an updated physical exam and TB test.

Virtual Team Meeting
Step 2

Upon completion of the initial screening, an in-person or video call interview is conducted. Each candidate is evaluated based on motivation, reliability, judgment, initiative, communication, interpersonal skills, and professionalism. To be considered for employment, all candidates must successfully pass step 2. 

pexels-cottonbro-3957986.jpg
Step 3
  • All staff is required to complete a home care training program. Additionally, our ongoing training curriculum focuses on developing a core foundation of knowledge related to optimal care. Our staff has embraced our new online training tool Care Academy, a learning management system focused on helping Caregivers and Support Staff learn new skills in real-life situations.

 “There are only four kinds of people in the world. Those who have been caregivers. Those who are currently caregivers. Those who will be caregivers, and those who will need a caregiver.”

Rosalyn Carter